Guidelines

What are my rights after buying a faulty car?

What are my rights after buying a faulty car?

Problems with cars bought from dealers You have a right to reject something faulty and you’re entitled to a full refund within 30 days of purchase in most cases. You’ll also have fewer rights, such as only being able to ask for a repair or replacement, or a partial refund.

Can I return a car on finance if its faulty?

By law, the vehicle you are sold must be of satisfactory quality, fit for purpose and as described. Otherwise you’re entitled to take it back and claim a refund. The car must not be faulty or broken when purchased, and it must be of a standard that a reasonable person would expect, considering its age and mileage.

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What if a dealer sells you a damaged car?

If a dealer sold you a damaged car without providing a disclosure about the damages, you have the option of reporting the dealer to the state or filing a lawsuit.

Can a dealership keep your down payment?

If you believe the dealer is unfairly keeping your down payment, you may have recourse to get it back. Because many dealers are regulated by a state’s motor vehicle office, you can call to put in a complaint. If your complaint is valid, the dealership is called and asked to explain why the money was kept.

Can a car dealer force you to use their financing?

Dealerships can refuse any type of financing for any reason. It’s not immoral or unethical; it’s just business. That said, car dealers usually refuse outside financing if they’ve lowered the price enough. To make up for this discount, they want you to finance with them to recoup that money.

Do car dealers have to give a 3 month warranty?

Many used cars are sold with a three-month warranty, some have one year while others may have none. This is entirely legal. Although warranties do not have to be offered Lawgistics recommend car dealers provide customers with something in writing (dealer guarantee, claims procedure or simple terms and conditions).

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How long do I have to return a financed car?

And depending on the loan contract, you may be able to return a financed car and avoid credit damage. Review the auto contract. Depending on the auto dealer, you may be able to return a financed vehicle within a specific time period and cancel the agreement, usually within three days of the purchase.

Is the dealership responsible for damage?

Let’s say someone hits your vehicle while it is at the dealership. The dealership will assist with any collision repairs (paid by any combination of you/the guilty party/the insurance company) and serve as a liaison between you and the insurance companies. But the dealership is not responsible for any damage caused.

What does it mean when your brakes make noise when driving?

If you hear this type of noise when you’re not applying the brakes, have a mechanic do a brake inspection just to be on the safe side. The wear indicator may be warning you that your brake pads are getting low and need to be replaced soon.

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Do car dealers have to rectify faulty tyres?

Dealers are not required to rectify any component that fails due to ‘fair wear and tear’, such as tyres or brake discs that wear out due to normal use. That also applies to any specific fault a dealer told you about prior to purchase.

Should you go to the local auto repair shop for maintenance?

Nearly everyone has gone to the local shop for routine auto maintenance only to drive away after paying a lot more in unexpected charges. Most mechanics are honest, hardworking people who only want to help you by pointing out problems you may not know about.

What happens if a car dealership refuses to repair a car?

If the car dealership agrees to repair the vehicle, these must be carried out within a reasonable time and without significant inconvenience to you. If the dealer refuses, you could: return the car and get back a portion of the money you paid, usually less a deduction for the use you’ve had (sometimes called ‘rescission’).