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What if SBI complaint is not resolved?

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What if SBI complaint is not resolved?

In case the complaints are not resolved to the satisfaction of the complainants after examination by IO, the complainants can approach the Banking Ombudsman of the jurisdiction concerned.

What if bank is not responding to complaint?

One can file a complaint before the Banking Ombudsman if the reply is not received from the bank within a period of one month after the bank concerned has received one’s complaint, or the bank rejects the complaint, or if the complainant is not satisfied with the reply given by the bank. 7.

How do I escalate a complaint against SBI?

Contact SBI call centre Call on SBI’s toll-free customer care number – 1800-425-3800, 1800-11-22-11, or 080-26599990. You can also send an SMS ‘UNHAPPY’ at 8008-20-20-20. Once you submit your complaint via any of these channels, you’ll receive a complaint number to help you track the complaint.

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How can I check my complaint status in SBI?

To check state bank complaint status just make a call to sbi Toll Free number 1800112211 (or) 18004253800 with ticket number.

How can bank problems be resolved?

7 Best Ways to Resolve a Bank Dispute

  1. Act quickly. If you find an error in your account, it’s important to act quickly, and to stay on top of the issue, even if you don’t get a resolution from the first person you contact.
  2. Identify contacts.
  3. Visit in person.
  4. Keep calm.
  5. Understand the issue.
  6. Tweet it out.
  7. Move along.

How long do banks have to respond to complaints?

The bank or building society must investigate your complaint and give you a clear answer within eight weeks. They may send you: an initial response. This gives you the chance to go back to the company if you are not satisfied with their answer.

How can I lodge my SBI complaint online?

Log-in to the SBI website, then go to its CMS portal. 2. Fill in the details like Customer Type, Account Number, Name of Complainant, Branch Code, Mobile Number, Email ID, Category of Complaint, Product & Services, and Nature of Complaint. Fill in the details in the complaint form.

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How can I check my SBI complaint status?

To Know status of your request, call to toll free number 1800112211 or 18004253800 with complaint ticket number. So the next time when you raise a complaint, do ensure to take down the complaint reference number. This would help you in tracking the complaint through an online portal and saving time.