Common questions

Can concierge get you reservations?

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Can concierge get you reservations?

ASK THEM FOR ALMOST ANYTHING Unsurprisingly, concierges can make restaurant reservations, secure theater tickets and book tours. A concierge can make sure your room is ready if you’re arriving early and fulfill any personal preferences, such as having a chilled bottle of your favorite champagne waiting for you.

What can you ask a concierge to do?

Here are just a few of the things a concierge can do for you:

  • Get you a replacement toothbrush/comb/razor.
  • Give directions to where you’re headed.
  • Offer restaurant recommendations, as well as book and confirm reservations.
  • Call a taxi.
  • Offer advice on attractions and museums to visit, and even procure tickets.

How do you ask for a restaurant reservation?

Table Reservation at a Restaurant. To ask that a service or product is available only for you at a particular time. I’d like to make a booking for tonight at 7 pm. My name is (name).

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What is a reservation concierge?

Concierge Monthly Arrange reservations/tours as requested for guests. Assist all guests with any special requests including reservations and hotel information while providing excellent guest service.

How much do you tip a concierge?

Tipping Cheat Sheet

Low End High End
Room Service 15\% 20\%
Concierges $5 to 20 $40 to $100
Luggage Attendants $1 per bag
Valets $2 $5

What a concierge Cannot do?

Concierges are also not your personal eBay or Craigslist; they can’t sell tickets you no longer need or items you don’t want to take home. However, he or she may be able to recommend a place where you can do the sale yourself. Book tickets to sold-out shows.

What are the two types restaurant reservations?

Today, there are largely two types of restaurant reservation systems on the market: services that offer consumer-facing reservation websites and operator-facing management platforms, and those that focus entirely on operator-facing tools.

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How would you approach guests who come in without any reservation yet?

A Guest who arrives at a hotel without a reservation is called as ‘Walk in’. The front office staff can even call other similar hotels and help the guest to make reservation. If there seems to be no alternative to turning away the guest, a manager not a front desk agent, should explain the matter in a private office.

What is the role of the concierge with the reservations department?

In hotels or resorts, a concierge assists guests by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending night life hot spots, booking transportation (like taxi, limousines, airplanes, boats, etc.), coordinating porter service (luggage assistance …

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