Can you Unaccept an Instacart order?

You have a limited amount of time to accept before the batch is offered to another Shopper in the area. To shop, you need to hit the “Shop the Order” button, so the system recognizes you’ve accepted. If you don’t want to accept the batch, then you can just wait until the time runs out.

Can I cancel my Instacart order while shopper is shopping?

On the app—

1. Tap the 3 horizontal lines in the upper left-hand corner.
2. Tap Your orders.
3. Select the order you want to cancel.
4. On the order page, scroll down to Manage order.
5. Tap Cancel this order.

How late can you cancel an Instacart order?

You can cancel an order online up to the time Instacart’s Shoppers start picking the order in the store. Typically, this is 1-2 hours before the requested delivery time.

How do I cancel Instacart batch after shopping?

Introducing Cancel Batch If you are no longer able to shop the batch you accepted, you may choose to have the batch removed by selecting “cancel batch.” You can find the “cancel batch” button on your order screen, and you can cancel without contacting Care until the point you arrive at the store and begin shopping.

How do I change my tip on Instacart after ordering?

You can modify the tip while placing an order and up to 24 hours after receiving your delivery. Tap Go to Checkout and scroll down to Delivery Tip. Tap Change….

1. Tap the 3 horizontal lines in the upper left-hand corner.
2. Tap Your orders.
3. Tap your recent order.
4. Tap Rate and tip.
5. Select the tip amount.

How long is the waitlist to become an Instacart shopper?

How Long is Instacart Waitlist? According to our experience, on average you can be on a waitlist for Instacart for 2 months.

Do Instacart shoppers get penalized for refunds?

And if the Shopper messed up, you can give them a lower rating on the app. Too many low ratings and they will start to be given fewer orders. Eventually, repeat errors can get them let go by Instacart. But the Shopper is not penalized for mistakes, and their pay is not docked when this kind of mistake occurs.

Why can’t I cancel my Instacart order?

If you don’t see the cancel order option in the app or on the website, that means your order has probably been assigned to a shopper already. In that case, you will have to contact customer support to cancel the order.

Why does my Instacart order keep getting pushed back?

Why does Instacart keep pushing back my order? Instacart would only push back an order if no Shoppers were available to shop and deliver it. If it’s not worth a Shopper’s while, or if there are more orders than Shoppers available, and your order was placed last, they won’t pick the order up at first.

Can Instacart drivers see tip?

Can Instacart Drivers See the Tip? When you place a tip for your Instacart driver through the app or their website, you might be curious if they could see it. So, yes, once the groceries are ordered, the driver sees the tip and can even choose whether or not to accept the order based on that.

Do Instacart shoppers see tips?

Instacart Shoppers do see tips before delivery. But customers have the option of changing the tip within 24 hours after the delivery has been made in the event of stellar or poor service. However, tips are not a requirement for using Instacart since they are optional.

How do I cancel an order on Instacart?

● To cancel an order simply log back into Instacart’s site or smartphone app and find your pending order. You can cancel an order online up to the time Instacart’s Shoppers start picking the order in the store. Typically, this is 1-2 hours before the requested delivery time.

How long does it take for Instacart to deliver ordorders?

Orders can be placed up to 7 days prior to delivery designated by the customer at check out. Orders can be scheduled for delivery in as little as one hour or within the next 2 hours, depending on Instacart’s Shopper availability.

How much does it cost to cancel an order?

You can cancel an order for a full refund without any additional fees before a shopper begins shopping. If you cancel an order during the shopping or delivery process, you may be charged a cancellation fee up to $15.

How do I contact Instacart community support?

Please contact the Instacart Community Support Team at 1-888-246-7822 or at [email protected] for any issues with an order placed for Instacart delivery. Please note – for returns, the purchase price will be reimbursed to the form of payment used for the purchase.