Common questions

Do FedEx pickups cost money?

Do FedEx pickups cost money?

Schedule a FedEx Express Pickup A $4 charge per package applies when you request a FedEx Express Pickup, including requests made through fedex.com and FedEx Customer Service. This charge does not apply if you have a regular scheduled pickup or drop off your package at a FedEx location.

Do I leave my package outside for FedEx pickup?

Yes. If you place the package where your driver normally leaves yours, they will pick it up when they make the delivery there.

Will FedEx pickup if I have a prepaid label?

Our customer services team will be happy to help arrange for a courier to attend and collect your shipment. If you have been provided with a return label by your supplier all the advisor will need is the 12 digit air waybill number from the label to access all the information and schedule a courier to pick up.

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Can I pickup my FedEx package at the facility?

Even after a package is en route, you can request to have us hold it at a nearby location for pickup. With many shipments, there’s no need to wait for a delivery attempt. Simply enter the tracking number online or call 1.800. GoFedEx 1.800.

Does FedEx knock on your door when picking up a package?

Use FedEx Delivery Manager to let your driver know you want a ring-or a knock. You can leave instructions for drivers to always ring your doorbell or knock on your door when a package is being left. Request to get your delivery on your time, not ours. Pick a delivery time and date that works for you.

Will FedEx pickup from a residence?

You can schedule a FedEx Ground return pickup on Monday-Friday for business locations or Tuesday-Saturday for most residential locations and up to 14 days in advance. Packages picked up from a residence may have one additional transit day; for faster returns, packages can be dropped off at FedEx staffed locations.

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Can I pickup a package before delivery?

Can You Pick Up a Package from USPS Before It Gets Delivered? Right out of the gate, you should know that it’s not only possible to pick up a package from USPS before delivery is initiated (or completed) but that it’s actually super simple and straightforward to make happen, too.

Does FedEx always leave a door tag?

If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient’s door. If you want FedEx to reattempt a delivery, call 1.800.463.3339.

Is there a way to track FedEx delivery truck?

You can also track a package by: Learn more about how to track by email. Calling 1.800.GoFedEx 1.800.463.3339. Say “track my package,” then follow the prompts. Texting “follow” plus your door tag number to 48773.