How can I cancel my order on Lenskart?
Table of Contents
- 1 How can I cancel my order on Lenskart?
- 2 Can I return my glasses if I don’t like them?
- 3 Is Cash on Delivery available on Lenskart?
- 4 Does Lenskart take old glasses?
- 5 Why are my new glasses blurry?
- 6 How long will Lenskart take to deliver?
- 7 What is Lenskart store credit and how to use it?
- 8 How do I cancel my order at first eyeglasses frame free?
How can I cancel my order on Lenskart?
Please call us or email us at [email protected] to notify us about the cancellation. We offer you a 14-days Peace of Mind Guarantee on all products that you purchase from us.
Does Lenskart refund money?
In case your request is accepted by our team, we would refund you an amount upto Rs. 100 towards the shipping cost or provide you with an voucher. To request for a return, refund or exchange, please contact our customer care at +91-9999899998 or mail us at [email protected] and we will get in touch with you.
Can I return my glasses if I don’t like them?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don’t like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
How can I return my Lenskart specs?
How to return?
- Take your product with all its accessories to the selected store.
- Lenskart store will inspect the product. You can get your glasses adjusted at the store.
- If required you can exchange the product or get a refund as per our policy.
Is Cash on Delivery available on Lenskart?
Transfer to Bank (available for Cash on Delivery online orders or Offline orders only) Once the lenskart receives the product, a link will be shared with you to share your bank/UPI details.
How can I change size of Lenskart?
the distance between your left and right edges(temple area)….How to know your Face Size?
| Face Size (temple to temple) | Suggested Frame/Sunglasses Size |
|---|---|
| Below 115mm or Below 4.5” | Small |
| 115mm or 4.5” | Small |
| 121mm or 4.75” | Medium |
| 127mm or 5” | Medium |
Does Lenskart take old glasses?
To avail this offer, bring in an old pair of specs and make a purchase at Lenskart store/online and then they will get eligible for 50\% Cashback coupon, which can be used on next purchase. However, remember that customer will get the voucher within 30 days and which will be active till coming 90 days.
Why can I see my eyes in my glasses?
A common problem with prescription glasses and sunglasses is called back-glare. This is light that hits the back of the lenses and bounces into the eyes. In bad cases, you can actually see the reflection of your eye in the lens.
Why are my new glasses blurry?
Experiencing blurriness or some distortion with new prescription glasses, whether they’re your first eyeglasses ever or are an updated power of lens, is a common occurrence. Relax. Your eyes are simply adjusting to a new way of seeing after previously compensating for less-than-perfect vision.
What is Lenskart first frame free?
Under the ‘First Frame Free’ category of Lenskart, you can explore and buy full-rimmed frames in different styles and materials. Moreover, the first frame is free, so now don’t think much before buying.
How long will Lenskart take to deliver?
Estimated Delivery Time: The estimated time of delivery is 5-10 working days, though some products may take longer. The details are mentioned on the products page. We are commited to get your products to you as soon as possible.
How can I cancel my order with Lenskart?
Thereafter, if you would like to cancel your order before if has reached you, for any reason you, please choose to contact us at the following: Reach out to us via “Contact Us/Need Help” option on the Website or Apps. 1. What is Store Credit? Store credit is an amount issued to customers in lieu of the orders returned to Lenskart.
What is Lenskart store credit and how to use it?
Store credit is an amount issued to customers in lieu of the orders returned to Lenskart. This amount can be used to place a new or a replacement order from Lenskart. 2. Where will I get the option for exchange or replacement of my order?
What is Lenskart’s return policy for glasses?
In a rare event, if you aren’t fully satisfied with our product and find it is not ‘As described’ on our website, or is received in a ‘damaged’ condition, you can request an Exchange or Refund within 14 days of receiving the order for eyeglasses and within 7 days of receiving the order for sunglasses for Lenskart in-house brands.
How do I cancel my order at first eyeglasses frame free?
Log into ‘My Account’ at First Eyeglasses Frame FREE. Select the ‘Cancel my order’ button against the order you want to cancel. We will call you to confirm your cancellation. Email [email protected] or call us at +91-9999899998 to cancel your order.