How do I contact eBay about a suspended account?

If you think your account has been suspended by mistake, you don’t receive instructions on how to reinstate your account, or you’re not sure how to proceed, contact eBay directly for assistance. You can contact eBay by phone at 1-866-540-3229, or you can arrange to have eBay call you.

How do I recover my permanently suspended eBay account?

Basically, you need to either release payment or enter new payment information on your account. Once that happens, your account should be released and ready to use immediately. eBay places these holds on accounts to safeguard themselves.

How long does eBay suspend your account for?

Full suspensions eBay may implement account suspensions for seven, ten or 30 days – or even indefinitely! A full suspension is usually the outcome of a serious violation of eBay’s rules and policies. This can also happen if you consistently under-perform.

Is eBay suspension permanent?

Account suspension means you can’t sell, bid, message bidders or leave feedback. Account suspension is reserved only for serious violations such as selling illegal merchandise. However, if not removed, seller account suspension can be permanent. Suspended accounts cannot sell on eBay.

Can eBay track your IP address?

Because eBay cannot see your real IP address, it will not register that you are the same user and will not block you from creating a new account. Secondly, it’s worth remembering that stealth accounts technically go against eBay’s terms and conditions.

Why does eBay suspend accounts permanently?

Account suspension is reserved only for serious violations such as selling illegal merchandise. In the event of account suspension, you should speak to eBay. Suspensions due to misunderstanding can be overturned. However, if not removed, seller account suspension can be permanent.

Why my eBay account is permanently suspended?

A full suspension is usually the outcome of a serious violation of eBay’s rules and policies. This can also happen if you consistently under-perform. Most often, eBay takes this step after issuing a few warnings. However, sometimes, one case of horrendous customer service is enough to warrant suspension.