How do I contact Uber to dispute a charge?

Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber’s customer service team at help.uber.com or in the app within 30 days of encountering an issue.

Why did Uber charge me if I didn’t ride?

A “pending” charge may be an authorization hold that will eventually drop off your account It won’t ever be charged. We issue authorization holds as a way to better protect against fraud that may result from unauthorized card usage. If you would like to avoid an authorization hold, you can use Uber Cash.

How long does Uber refund your money?

Once you rebook your ride within the 15 minute window and the ride is completed, your cancellation fee will be refunded to your original payment method. Refunds may take up to 5 business days to process depending on your bank.

How do I contact Uber directly?

Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you’re experiencing to see the support options available.

How do I reach uber eats customer service?

Ways to get help

1. Tap Help at the top of the app to see answers to frequently asked questions.
2. Submit a question at help.uber.com/ubereats. If you submit a question, our support team will get back to you within 24 hours.

Does Ubereats refund?

Uber Eats orders can be canceled before the restaurant accepts them, which usually happens right away or in a few minutes. Besides immediate cancelations, you may get a refund from Uber Eats for mistakes made by the restaurant or delivery staff, including: Missing items. Incorrect items.

How do I claim back a Cancelled Uber?

How to get a refund for cancellation fee on Uber. Step 1: After cancellation of the trip, go to TRIPS in the menu. Step 3: Tap on ‘Dispute my cancellation fee’ from the given options. Step 4: Now select Review my cancellation fee and submit.

How do I request a refund from Uber Eats?

When you use the Uber app for an Uber Eats order, you will need to tap the Account Profile icon before accessing your Orders list. You may be able to get a refund on a canceled Uber Eats order if you’re able to cancel it before the restaurant accepts the order.

How do I contact Uber by email?

Customer Support at the Push of a Button

1. At Uber, we work day in and day out to provide a great experience for drivers and riders in cities all over the world.
2. Six years ago when we first got started, all Uber’s customer support was done via email, at [email protected], and handled by our local city teams.

Why doesn’t Uber have a phone number?

Does Uber Have a Phone Number? In the United States, Uber does not operate a separate phone number for riders or Uber Eats customers. Uber handles all rider support issues directly in the app or at help.uber.com, so you can’t call them. You must become an Uber Diamond member.