Common questions

How do I report an Uber error?

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How do I report an Uber error?

To report an issue with a ride in the Uber app, tap Menu (☰), then tap “Your Trips.” Select the trip that had an issue, then scroll down to the help section to find the most common issues. You can ask for a fare review, report a lost item, or let Uber know about an issue with your driver.

How do I update my map on Uber?

Tap your profile picture in the top right corner and tap “Account”. Tap “App Settings” to get to your Settings menu. Tap the “Navigation” choice from your list of Settings.

Can you report Uber drivers?

To submit complaints or report bad drivers, contact Uber directly. If you are a passenger / If you have taken a ride: You can report your complaints about your ride or your driver on their website or the app. Navigate to Ride History or to the page below and choose the ride.

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How do I report an Uber driver harassment?

Click on the in-app Emergency Button in the Safety Toolkit to call 911 faster. Dial (800) 656-4673 to reach the National Sexual Assault Line. Tap Help on your Uber app to report the driver/passenger.

How do I message my Uber driver?

To send a message to your driver, riders can select “contact” then “chat” in the feed section of the Uber app. There, they can shoot a quick text to their driver about their exact location, or whatever else helps facilitate a smooth pickup.

How do I contact Uber?

24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support. Can’t access the Uber app? If you’re a driver looking to get in touch, please dial 0800172957. Riders can access the support line by dialling 0800172956.

How do I contact Uber eats?

Call us on 0808 189 7190 Tap the ‘Help’ button in the menu.

How do I complain about Uber eats driver?

How to contact Uber Eats using the “Help” section in your account

  1. On the app, navigate to the “Account” tab at the bottom of your screen.
  2. Tap “Help” to get to Uber Eats’ help center.
  3. Choose the topic that most closely relates to your issue, then see if any of their FAQs answer your question or solve the issue.
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What to do if Uber attacks you?

Yes, you can sue Uber if your Uber driver hit you and assaulted you. You should contact a lawyer that has experience with Uber driver assault cases. When you contact an attorney, you will get the legal guidance that is necessary to file a lawsuit against Uber after suffering injuries caused by a driver attack.

Can I message my Uber driver after the ride?

You can contact your Uber driver either before or after your ride has been completed. You can send a text message to your driver through the Uber app, or contact them with an anonymized phone number once your driver has confirmed your ride.

Why does Uber not show my Address on the map?

If the driver is using the Uber eats navigation the maps can be very outdated and not include addresses that were added in the last 10 or 20 years and once again they will get close and then have to play hide and seek. Another possibility is that you are pinned in the wrong place.

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How do I verify my legal name and address for Uber?

To verify your full legal name, Tax Identification Number (TIN), and address, go to drivers.uber.com and navigate to Tax Settings along the top of the page. You will want to make sure your account profile name matches your legal name. Not all drivers and delivery people will receive 1099s.

How does Uber know where to pick you up?

When a passenger requests a trip, the Uber application has a step to confirm the pick up location. Drag the map to move your pin drop to the exact place you’d like the driver to pick you up. The “GPS” function in mobile phones is not true GPS, phones are using cell towers and Wi-Fi to mimic GPS functionality.

How do I contact UberEats delivery support?

Uber also offers UberEATS delivery support ((800) 593-7069), but you can only call Uber while you’re out on delivery (so not after you have returned home and have an issue). If you have returned home and noticed something amiss with your delivery, you’ll need to contact Uber through the app.