How much does it cost to start a virtual call center?

The average cost to start a brick and mortar call center is $3 million dollars. However, Arise removes the barriers of entry for small businesses to enter the call center market. The average call center company that partners with Arise has startup costs of just $200 – $2000*.

How do I start a call center business from home?

How to start a call center

1. Determine the goal(s)
2. Decide on a budget.
3. Identify your call center type.
4. Build your team.
5. Train your employees.
6. Find the right software and tools.
7. Invest in culture.

Can I start a call center from home?

Find your workspace. You’ll want to find an area that you can dedicate to your new call center job in your home.

Get a decent computer. This computer doesn’t have to be the latest model with the fastest CPU,but it does have to be reliable.

Download Skype and get familiar.

Use SkypeIn for each client.

Find your clients.

How to start my own call centre?

Starting any business involves going through tons of paperwork. Talk to your local government agents to obtain any permits you’ll need to open your call center. You may even have to file paperwork for a virtual call center – so carefully go through the existing laws and regulations.

How to open a call center startup?

Complete legal formalities first. The call center is not a freelancing business; it is a full fledged business.

Hire limited staff. You will need agents to handle calls and they must be well trained and skilled.

Start with open source software.

Customize the open source solution.

Can Your Home Office be a virtual call center?

When setting up a virtual call center to work from home as a customer service rep, telemarketer or tech support agent, you will most likely need your own home office equipment to get started. Typically it is the responsibility of the employee or contractor to purchase and maintain all the equipment needed.