Common questions

How much money is refunded on cancellation of flight ticket Vistara?

How much money is refunded on cancellation of flight ticket Vistara?

In case of flight cancellation, TSAL shall endeavour to inform Customers at least 2 weeks before scheduled departure and arrange alternate flight/refund as acceptable to the Customer….Vistara Refund Rules.

Flight Block Time Compensation Amount (INR), whichever is less
>2 hours 10,000/- or booked one-way base fare*

Is Vistara give free cancellation?

With Vistara Direct, you can effortlessly modify or cancel your booking within 24 hours, without bearing any extra cost. Please note that all modifications or cancellations can only be done via the Vistara Customer Service Center. With Vistara Direct, book your tickets without any worry!

Are Vistara flights refundable?

In the cancellation policy of Vistara Airlines, you can cancel a flight within 24 hours of the purchased ticket. If you cancel your ticket within 24 hours then you get a full refund of your ticket without any deduction of cancellation fees.

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What does economy Lite mean?

Economy Light—the most basic • You get free meals, drinks and snacks. • You can only bring a carry-on! If you want to check a bag, you have to pay extra.

What is the difference between economy Lite and economy standard?

The Economy Standard fare allows passengers to select in advance Standard Seats for free and pay a small fee for Forward Zone Seats, while passengers who choose the Economy Lite or Value fares can select Standard or Forward Zone Seats in advance for a small fee.

Can we cancel ticket after web check in Vistara?

You cannot cancel your seat booking through Web check-in. If you have check-in baggage, we request you report at the Baggage Drop counter at least 60 minutes prior to flight departure. You must present your photo ID at the same time.

Do airlines have to give refunds?

Airlines and ticket agents have a legal obligation to provide refunds to consumers if the airline cancels or significantly changes a consumer’s flight. The volume remained high for the first half of 2021 with the Department receiving a total of 22,357 consumer complaints.

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What is the difference between economy and economy light?

Be choosy. Choose Economy Classic for the great value service you know and love, including 23kg baggage allowance, plus hand luggage and free seat selection. Of if you’re happy to pack less, choose Economy Light – You’ll still get everything you’d expect on a great flight, but at a price you wouldn’t.

What is the difference between economy light and basic economy?

The basic fare for long-haul flights Travel lighter and save: if you are flying with carry-on baggage only and don’t require any ticket flexibility, you can enjoy a great-value trip on our Economy Light fare. Apart from one item of carry-on baggage, the Light fare has no free-baggage allowance.

What is Vistara economy Lite?

‘Lite’ fares will be available in economy class only, and is a new category of fares for customers seeking simply the lowest fare that does not include complimentary meals. However a buy-on-board option of snacks and drinks will be available.

How much does it cost to cancel a Vistara Airlines Flight?

Vistara Airlines charges a fee of INR 3,500 for canceling bookings in Economy class and INR 4,000 for canceling Business class bookings.

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What are the terms and conditions for booking on Vistara?

Terms and Conditions 1 This service is only applicable for bookings made on airvistara.com or on the Vistara mobile app. 2 This benefit is not applicable on Complimentary tickets. 3 Cancellation and change only can be done within 24 hours of booking. 4 Bookings must be made at least 7 days in advance.

What is Vistara direct and how does it work?

With Vistara Direct, book your tickets without any worry! This service is only applicable for bookings made on airvistara.com or on the Vistara mobile app. This benefit is not applicable on Complimentary tickets. Cancellation and change only can be done within 24 hours of booking.

How do I get a refund from Vistara?

You may also write to Vistara’s office address, TATA SIA Airlines Ltd. Jeevan Bharti Tower –1, 10th Floor, 124 Connaught Circus, New Delhi 110001, India. and expect a response. Don’t hesitate to contact the customer support team especially if you need to cancel your ticket or receive a refund.

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