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What are the top 10 customer complaints?

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What are the top 10 customer complaints?

Top 10 Customer Complaints Have About Your Customer Service

  • I Can’t Talk To A Real Person.
  • It Takes Too Many Calls To Resolve An Issue.
  • The Company Takes Too Long To Respond.
  • The Customer Service Rep Was Not Professional.
  • The Staff Couldn’t Do Much To Help Me.
  • My Agent Seemed Like A Novice.

Where is the best place to complain about a company?

10 Effective Ways to Complain About a Company Online

  1. Go to the company website.
  2. Contact the Better Business Bureau.
  3. Contact the Federal Trade Commission (FTC).
  4. Check out the Ripoff Report.
  5. Email [email protected].
  6. Try Yelp.
  7. Post on Planet Feedback.
  8. Google your attorney general.

What is the most reliable review site?

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Top 10 Consumer & Business Review Websites

Review Website U.S. Alexa Ranking \% U.S. Traffic (of Total)
Google My Business 1 19.6\%
Amazon 3 63.6\%
Facebook 4 23.1\%
Yelp 64 87.5\%

What are the most customer complaints?

Customer Complaints

  • Long Wait on Hold.
  • Unavailable or Out of Stock Product.
  • Repeating the Customer’s Problem.
  • Uninterested Service Rep.
  • Poor Product or Service.
  • No First Call Resolution.
  • Lack of Follow Up.
  • New Product or Feature Request.

What are the four types of complaints?

Four Types of Complaining

  • Frivolous or Recreational Complaints. These types of complaints validate a person’s view of the world or can make fun of or belittle something.
  • Empathy Seeking Complaints. These types of complaints are expressed by people who just want to be heard.
  • Withholding Complaints.
  • Action Complaints.

What are the biggest consumer problems?

Consumers were annoyed by billing and fee disputes, predatory lending, illegal or abusive debt collection tactics, and more. Rounding out the top five were complaints about bad service — including shoddy work, non-performance, and misrepresentation.

How can I complain against a company?

10 Effective Ways to Complain About a Company Online

  1. Go to the Company Website:
  2. The Better Business Bureau.
  3. The Federal Trade Commission.
  4. Ripoff Report.
  5. [email protected].
  6. Yelp.
  7. Planetfeedback.
  8. Google Your Attorney General.
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What is a good review site?

Yelp is a free review site that lets consumers rate businesses on a five-star scale. Yelp has roughly 184 million monthly users worldwide. Anyone can sign up for Yelp and it’s fairly easy for customers to leave a review — making it a good source of customer feedback.

Where can I find the best product reviews?

Top Product Review Websites – 2021

  • Best Products.
  • Good Housekeeping.
  • Amazon – Product Reviews.
  • MouthShut.
  • WireCutter.

What are the two types of complaints?

There are two types of complaints; misconduct and overcharging.

What are the 2 types of customer complaints?

In this article, you will learn about the different types of customers complaints and will also learn how to deal with them.

  • 1) Public Multi-Media Complaint :
  • 2) Serial Complaint :
  • 3) First-time complaint :
  • 4) Good Customer Complaint :
  • 5) Personnel Complaint :
  • 6) Product Specific Complaint :
  • 7) Wait – Times Complaint :

What are the best deal websites?

Slickdeals. Slickdeals is a free and user-driven shopping site with looks to provide consumers a platform to share market information.

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  • Gotta deals. Similar to Slickdeals,you may find some deals here that are not on slickdeals.
  • Fab.
  • FatWallet.
  • Offer.com.
  • Couponcabin.
  • Decide.com.
  • Plastic Jungle.
  • Greenmangaming.
  • Free Shipping Deals.

    • What are the best review sites?

    Amazon

  • Best Buy
  • Trustpilot
  • TrustRadius
  • FinancesOnline
  • Home Depot
  • Angieslist
  • Houzz
  • Glassdoor
  • Capterra

    • How to complain about website content?

    Method 1 of 3: Contacting Law Enforcement Gather information about the website. At a minimum, copy the URL of the website so you can give that to law enforcement. Call local law enforcement if the content poses an immediate threat. Some content may be directly threatening you or your family. Find the right reporting website for your country. Report to INHOPE from any country.

    What are the best sites to find product reviews?

    Best Products. The team at Best Products spend hundreds of hours a week researching products and conducting hands-on tests,and also do market research and review consumer feedback to

  • Good Housekeeping. Good Housekeeping is a women’s magazine that includes reviews of products tested by The Good Housekeeping Institute.
  • Amazon – Product Reviews.