Other

What computer skills does a receptionist need?

by Author

What computer skills does a receptionist need?

Receptionists often use computer software programs and correspond via email. Familiarity with Microsoft Word and Excel is almost a must for these professionals, as is being able to operate photocopiers and phone systems.

What is the most important skill that is required of a receptionist?

Receptionists should have outstanding communication, interpersonal, customer service, and organizational skills. They spend most of their time dealing with a wide variety of guests and visitors. This means that they have to interact with people who have different personalities and behaviors.

What supplies does a receptionist need?

The reception equipment list in a busy office can be a long one, but the staples for any fast-moving office include:

  • Computer.
  • Copier/Fax/Printer.
  • Telephone.
  • Postage Meter.
  • Webcam or Digital Camera.
READ:   What preposition is used with live?

What should a front desk receptionist do?

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office.
  • Direct visitors to the appropriate person and office.
  • Answer, screen and forward incoming phone calls.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Is being a front desk receptionist hard?

Yes, oftentimes, the job of a receptionist can be very demanding, because it always tests your nerves and tactfulness, especially under pressurised work conditions.

What should a receptionist say when answering the phone?

Receptionists should speak audibly to avoid any confusion and quickly get callers the information they need….Here are the essential components of a warm, welcoming phone greeting:

  1. Greet the caller with “Hi” or “Hello”
  2. Thank the caller.
  3. Recite the name of the business.
  4. State your name.
  5. Ask how you can help.

What a receptionist should not do?

5 Things Receptionists Should Never Do On the Job

  • Gossip about customers or coworkers. It’s common for people to gossip at work, but it’s a detrimental practice.
  • Dress unprofessionally.
  • Take personal phone calls.
  • Copy or share confidential information.
  • Talk with a full mouth.
READ:   Which country stands with Palestine?

What should a front desk resume include?

14 front desk skills to list on a resume

  • Interpersonal communication.
  • Written communication.
  • Active listening.
  • Foreign language.
  • Attention to detail.
  • Scheduling.
  • Stress management.
  • Problem-solving.

What are the 3 most common shifts on the front desk?

The day in the front office is usually divided into three shifts. The first shift or morning shift typically is from 7 am to 4 pm. The morning shift arrives to relieve the night shift and take over from them for the day’s operations. The second shift or afternoon shift usually is from 3 pm to 12 am.

What is the basic office equipment you use?

Basic Office Equipment List:

Basic Office Equipment List
Computer Telephone and/or VoIP File Cabinet
Monitor Network Router Uninterruptible Power Supply (UPS)
Adequate Lighting Backup Drive or Personal Server Paper Shredder
Desk Printer or Multipurpose Machine Fire-Safe Box

What is the hourly wage for a receptionist?

13.12 USD (2015)
Receptionist/Median pay (hourly)

READ:   How do you find instantaneous velocity from a displacement time graph?

What are the disadvantages of a receptionist?

Con: Most offices alternate from being overwhelming busy to mind-numbingly slow. One of the biggest frustrations with being a receptionist is that it can be a redundant job.