Common questions

What is MakeSpace com?

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What is MakeSpace com?

MakeSpace is a storage service that uses technology to help you declutter your life. We pick up, store, and deliver your belongings on demand—so you never have to visit a storage facility again.

How does make space storage work?

Here’s how it works. MakeSpace drops off bins at a customer’s residence and either waits half an hour for them to pack them, or schedules a pick-up at a later date. The content of the bins are labeled and MakeSpace records which bins belong to which person before they are stored.

How is make space?

Making space is easy. Here’s how it works:

  1. Pack. Pack your stuff in our free bags (or use your own supplies).
  2. Pickup. We’ll come pick up your stuff—furniture too!
  3. Store. We’ll securely store your items and upload photos of your stuff to your account.
  4. Deliver.

What cities is MakeSpace in?

Our Storage Service Locations

  • Baltimore Boston New York City New Jersey Philadelphia Pittsburgh Providence Washington D.C. Wilmington Worcester.
  • Ann Arbor Chicago Detroit.
  • Jacksonville Miami Nashville Orlando Tampa.
  • Denver Los Angeles Inland Empire Orange County San Diego San Francisco Seattle.
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Does MakeSpace deliver?

We are happy to accommodate deliveries to new addresses as an incidental use of the MakeSpace service, or in the normal course if you have moved and are continuing on as a MakeSpace customer.

Who owns MakeSpace storage?

Rahul Gandhi
In 2019, MakeSpace expanded into 20 new markets through an established partnership with Iron Mountain, Rahul Gandhi, co-founder and CEO of MakeSpace, told Crunchbase News.

Does MakeSpace deliver out of state?

At this time we can only deliver your items within the service area where they were picked up. We cannot move or ship items to a different service area, or to an address outside of your service area.

Where is MakeSpace based?

New York
New York-based MakeSpace has secured $17.5 million in funding to accelerate growth in their self-storage business. The startup markets itself as a convenient alternative to traditional storage, by making it easy to access your items without ever taking a trip to the facility.

Does MakeSpace prorate?

If you upgrade your account in the middle of a Billing Cycle, you will be charged a prorated portion of the increase on the first day of the next Billing Cycle. MakeSpace pricing is based in part on how long you are willing to commit to store Your Stuff. Each Storage Plan has a Minimum Commitment.

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How does MakeSpace make money?

Basically it’s traded as a Real Estate Investment Trust (REIT) and its investors likely see a large property portfolio with a steady stream of cashflows from full facilities and the ability of storage companies to increase prices every year on captive customers who in our research mostly won’t drive more than a few …

When was MakeSpace founded?

2013
MakeSpace was founded in 2013 amid a surge in interest from investors and consumers in new on-demand services enabled by mobile phones.

How expensive is make space?

MakeSpace Company Review

Service Plan Monthly Cost Maximum Coverage
Basic $0 0.60 (cents) per pound of an item
Silver $15 $1,000
Gold $20 $2,000

Is MakeSpace a good company to work for?

Consumers complaining about MakeSpace most frequently mention customer service, storage company and damaged items problems. MakeSpace ranks 39th among Self Storage sites. How would you rate MakeSpace? I had an excellent experience here.

Should I trust MakeSpace with my stuff?

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WHATEVER YOU DO, DO NOT TRUST THESE PEOPLE WITH YOUR STUFF. Let me first start off with saying, I am not one to EVER write reviews (ever). Due to the pandemic I decided to go home for a couple of months and left my stuff in the hands of Makespace. When I moved back to NYC, the delivery guys apologized to me after unpacking EVERY. SINGLE.

What are some examples of good customer service at MakeSpace?

Makespace customer service!!!! Alex, Mark and Nick at the Swedesboro, NJ Makespace warehouse are an excellent example of good customer service. They accommodated us while we waited for 5 hours for the moving company to show up at the Makespace loading dock. The staff gave us cold water and tried to make it comfortable despite the 100 degree temp.

Is make space a rip off company?

Make Space does not care about you or their reputation. This is a rip off company with no pride in what they do. I would caution anyone contemplating the use of Make Space as your mover of choice to rethink your decision. The way in which may painting, artwork and furniture was handled was appalling.