Common questions

Why has my package been in shipped for so long?

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Why has my package been in shipped for so long?

It happens that the package is stuck in transit longer than we had expected. When your shipment is in transit, it means the courier company picked the parcel up and your shipment is on its way to the delivery address. The package stays in transit until the driver/postman delivers it.

Why is my FedEx shipment status gets stuck at in transit even after expected delivery date?

Sometimes it means that your package has been delayed for reasons completely out of the control of the folks at FedEx (inclement weather always throws a monkey wrench into things), but sometimes it means something happened along the logistical chain in FedEx that has slowed or delayed your package, too.

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How long does it take for FedEx to update status?

It is updated in near-real-time. That is, any time your package is scanned, it will be updated ASAP. Typically no longer than 20 minutes, but more typically in less than 5 minutes, depending on network traffic, whether the website is being worked on, whether a driver scanning in the field is in-range… things like that.

Why is FedEx pending?

If your shipment’s delivery status is “now pending,” it means delivery commitments were changed based on some type of delay and our efforts to mitigate that delay. You can track your package, or you can use FedEx Delivery Manager to access the most up-to-date information regarding your package.

What does FedEx in transit mean?

In transit means that your package is on its way to its final destination. It does not necessarily mean that your package is in a moving vehicle such as an aircraft or truck. It may be at a FedEx facility.

What does FedEx in transit status mean?

How often do FedEx packages get lost?

From a percentage stand point that’s about 0.1\%-0.2\% of all packages out for delivery that day. To put some perspective on this, the center I work at puts on average about 16,000 packages out for delivery on average every day. Out of that number roughly 6–8 will be damaged.

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Is FedEx shipping tracking accurate?

They are only as accurate as the driver is. If you can’t be around, you can always call FedEx and tell them to hold it for you at the distribution facility, then pick it up yourself after 5. That’s what I did for my wife’s iBook. It beat taking the day off to try and out-guess the delivery truck.

How long can a FedEx package go without being scanned?

Packages in the FedEx system are scanned at various points between pickup and delivery. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may still be traveling as intended. For more information please contact FedEx Customer Service at 800 FedEx (800 33339).

What do I do if my FedEx shipment is on time?

If the tracking page indicates that your shipment is on time, please use the ‘Estimated Delivery Date’ as a guide for when your shipment will arrive. If the tracking results do not answer your question, please contact FedEx Customer Service at 800 FedEx (800 33339).

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What does it mean when a FedEx package is in transit?

– FedEx – Frequently Asked Questions What does the status “In Transit” mean? If the tracking status of your shipment is “In Transit”, it means that your package is on its way to its final destination. It does not necessarily mean that your package is in a moving vehicle such as an aircraft of truck, it may be at a FedEx facility.

How do I check the status of a FedEx claim?

Log in to check the status of your claim online or to request email updates. Schedule reporting and view your claims report for FedEx Express and FedEx Ground through FedEx ® Reporting Online. For shipments originating from outside the U.S. (except Canada), contact FedEx International Customer Service at 1.800.463.3339.