Guidelines

Why is my bus driver always late?

Why is my bus driver always late?

And being late could be the fault of the driver, but it could also be the result of poorly timed schedules created by non-bus-drivers in administrative offices, or due to unforeseen traffic conditions.

Can bus drivers refuse passengers?

Yes, if the driver deems that this will affect the health and safety of yourself and other passengers. The driver can also refuse travel if they deem your behaviour to be unruly. The driver has discretion at all times as to who boards the service.

Why do bus drivers wait at stops?

It’s because the driver is ahead of schedule. It that stop is a 12:15 stop and the driver arrives at 12:11, the bus will wait there until 12:15. The alternative would be to leave early, which could leave behind passengers who expected to be able to catch the bus at 12:15.

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Can a bus driver refuse a child?

So yes, it is legal. Also, the driver is in charge of the bus. If your child refuses to listen to him / her, that’s a serious problem.

Why are bus drivers not wearing masks?

On buses we have installed a protective film and sealed gaps around the driver’s cab screen to protect our staff and customers. Because of this, our bus drivers are not required to wear face coverings when inside the driver’s cab. Thais page was last updated on 18 July 2021.

Can bus drivers enforce masks?

Sadiq Khan has asked Transport for London (TfL) to enforce the use of mask-wearing on buses and trains as a “condition of carriage”, even after legal restrictions have been lifted on July 19.

What is the responsibility of a school bus driver?

A School Bus Driver, or Bus Driver, is in charge of s providing safe transport for school children based on a schedule and route. Their duties include helping students board the bus, learning which students take their route and planning around traffic during trips.

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How do we handle complaints about bus drivers?

We handle complaints on everything from driver rudeness to buses arriving late, early, or not showing up at all If your journey was outside of London or Northern Ireland, happened in the last 12 months and you’ve already contacted the operator, we can help. Bus Users employs eight ADR officials including five case handlers and three managers.

What should I do if I’m not happy with bus users?

If you’re not happy with the way Bus Users has handled your complaint, please get in touch You can seek legal advice at any point, although it isn’t necessary to pursue a complaint. You can withdraw a complaint with Bus Users at any time and we’ll keep you informed of progress at every stage.

Why don’t bus drivers stop for passengers?

Bus drivers tend to rarely stop for these passengers for a reason, not necessarily because they are a cold-hearted breed with a desire to ruin people’s days. They simply have to stay on schedule and every time they stop, that’s more lost time they have to account for.

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How do I report a bad bus?

Report Bus Complaints. You can make a complaint in two ways: Call FMCSA’s toll-free hotline 1-888-DOT-SAFT (1-888-368-7238) 8:00 a.m. to 8:00 p.m. Eastern Time, Monday-Friday. Visit the National Consumer Complaint Database any time: http://nccdb.fmcsa.dot.gov.